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General Advice to the Sommelier

The experienced and qualified somelier can be identified by a number of attributes. He is a professional who:

Suggests but never an imposes a choice of wine


Never questions a customer's request to change a bottle, but complies immediately


Gives precedence to the preferences of any ladies in a group


Defers to a customer who is (or presumes to be) an expert on wine


Proposes an alternative to a wrong choice of wine by a customer as an experiment which might interest the fellow diners


Never serves too many different wines during a meal. As a rule two is the minimum and four the maximum


Is careful not to get in the way of the maitre or the waiters


Demonstrates self-confidence and authority by executing his duties quickly, simply and discretely


Offers information only at the request of the client


Is concise


Knows the complete background of all the wines on the list


Presents himself for work in good health and with the proper attention to his personal appearance, in particular to his hair and manicure


Keeps his uniform clean and smart


Develops psychological insights into the behaviour of his customers.